Information we collect
When you contact us through this website, email, phone, WhatsApp, or inquiry forms, we may collect your name, company name, work email, phone number, country, product interests, target quantity, application details, and any message or documents you choose to share.
We may also collect basic technical information such as browser type, device information, pages visited, referring page, and approximate location derived from network data for security, analytics, and website improvement.
How we use information
We use submitted information to respond to business inquiries, prepare quotations, coordinate sample requests, recommend suitable reactive dye ranges, provide technical support, and maintain records of commercial communication.
We may also use limited website usage information to improve page performance, product discoverability, security, and the overall website experience.
Sharing and disclosure
We do not sell personal information. We may share relevant inquiry details with internal sales, technical, logistics, or compliance teams, and with trusted service providers only when needed to respond to your request or support business operations.
Information may be disclosed if required by law, regulatory authorities, export documentation processes, or to protect our legal rights and website security.
Data retention
Business inquiry records may be retained for as long as reasonably necessary for customer service, quotation history, product support, compliance, accounting, and legitimate business reference.
You may ask us to update or delete your contact details, subject to legal, tax, regulatory, or contractual retention requirements.
Cookies and analytics
This website may use essential cookies or similar technologies required for site functionality, security, and inquiry workflows. If analytics tools are enabled, they are used to understand aggregate website performance and visitor behavior.
You can manage cookies through your browser settings. Blocking some cookies may affect certain website features.
International business inquiries
As an exporter, we may receive and process inquiries from customers outside India. By submitting an inquiry, you understand that your information may be processed in India for business communication, quotation, sampling, export coordination, and compliance purposes.
Security
We use reasonable administrative and technical measures to protect information submitted through the website. However, no website, email, or internet transmission can be guaranteed to be completely secure.
Your choices
You may request access, correction, or deletion of your business contact information by contacting us using the details below. We will respond in a reasonable timeframe, subject to applicable legal and business requirements.